Frequently Asked Questions

Will my medical records be kept private and confidential?

Your medical records are handled with the utmost respect for your privacy. We uphold strict confidentiality requirements regarding your medical records in accordance with privacy laws. The contents of your medical file will not be released without your signed consent.

Does my private health insurance help with consultation fees?

Unfortunately not. You will receive a rebate from Medicare, which can be claimed on the day.

Can I pay by BPay or internet banking?

Unfortunately not. We accept cash, cheque, EFTPOS, Visa or Mastercard. We do not accept American Express or Diners Card.

Is it ok if I have my period at the time of the consultation?

Yes, please still attend.

Contact the rooms for further information if you are attending for colposcopy.

What should I bring with me to my first appointment?
  • Your Medicare and any Private health insurance information
  • All Ultrasound reports and blood test results from your local doctor or referring physician
  • A list of all medications that you are currently taking
  • A list of any known drug allergies and the symptoms you may have from taking these medicines
  • If you have had surgery elsewhere, please bring a copy of your operation report.
  • Please come 15 minutes earlier for your appointment to allow time for paperwork.
How do I contact / arrange an appointment with Dr De Souza?
How do I contact / arrange an appointment with Dr Francis?
How do I contact / arrange an appointment with Dr Lightfoot?
How do I contact / arrange an appointment with Dr Paice?
How do I contact / arrange an appointment with Dr Readman?
How do I contact / arrange an appointment with Dr Tassone?

If you have any further questions about our Services here at Specialists145, please don’t hesitate to contact us on (03) 9419 9699.